ATTENTION!

UPDATE REQUIRED FOR ALL PREPAID ELECTRICITY METERS

DEAR CUSTOMERS,

Emthanjeni Municipality is in the final stage of upgrading prepaid meters as per the Standard Transfer Specification (STS) and Token Identifiers (TID) Rollover Prepayment Meter reset that is due on 24 November 2024.

The Municipality is requesting that all customers with NON-STS (meter number usually starts with PT, TA or RT) meters that were not reached during the 2^nd phase, visit the Municipality’s Infrastructure Office before 15 August 2024 with a electricity slip in order to enable the Municipality to upgrade the meter before the deadline date.

The Municipality still has an estimated 600 prepaid meters that have not been rolled over due to the inability to access the households where the meters are located.

Please note that if your meter is not updated by 24 November 2024, you will not be able to purchase prepaid electricity.

Further details can be obtained from Ms K Msia (Electrician) on 071 899 3157 or alternatively visit our website on www.emthanjeni.co.za

DH Molaole

MUNICIPAL MANAGER

PO Box 42

DE AAR

7000

NOTICE – FINANCIAL ACCOUNTING SYSTEM OFFLINE

The municipality is currently experiencing difficulties with the financial system for the past three weeks. This has significantly affected the issuing of municipal accounts, physical payments at the municipal office, clearance certificates finalisation and general account enquiries. The municipality is engaging with the service provider in order to sort out the difficulties and ensure functioning of the system. The accounts of March 2024 date of issue will be communicated in due course to the community.

The municipality sincerely apologises for all the inconveniences this has caused.

The municipality is encouraging the community to continuously pay their accounts during this period via the Bank through EFT or direct deposits. We encourage the payment of outstanding accounts.

We truly apologise for the inconvenience.

MUNICIPAL MANAGER

DH MOLAOLE

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