NOTICE – FINANCIAL ACCOUNTING SYSTEM OFFLINE

The municipality is currently experiencing difficulties with the financial system for the past three weeks. This has significantly affected the issuing of municipal accounts, physical payments at the municipal office, clearance certificates finalisation and general account enquiries. The municipality is engaging with the service provider in order to sort out the difficulties and ensure functioning of the system. The accounts of March 2024 date of issue will be communicated in due course to the community.

The municipality sincerely apologises for all the inconveniences this has caused.

The municipality is encouraging the community to continuously pay their accounts during this period via the Bank through EFT or direct deposits. We encourage the payment of outstanding accounts.

We truly apologise for the inconvenience.

MUNICIPAL MANAGER

DH MOLAOLE

Emthanjeni Municipality is modernising their system and will be upgrading all prepaid electricity meters. All prepaid electricity meters needs to be upgraded before the 24^th of November 2024. Customers that were not visited in the 1^st phase, will now be part of 2^nd phase (Do-it-yourself phase)

The meter update will entail the below:

On the customer first purchase, they will receive 3 x 20-digit token. Two 20-digit update tokens with their usual credit token. All three tokens need to be inserted into the meter in the order they appear. Any purchase thereafter, you will receive normal 20-digit token.

Should you have any queries or need assistance, Contact Syntell Service desk below:

Phone: 0218121877

Whatsapp: 0727289229

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Further details can be obtained from Ms. K Msia (Electrical) at telephone 071 899 315

For the official municipal notice, click HERE

Would you like to get involved in the review of the SDF? Send us your details and we will notify you of public meetings and when documents can be viewed.

For more information click HERE